Privacy Policy

1. Information you provide

When you place an order, checkout asks for the information needed to contact you and fulfil it, such as your name, contact details and delivery address. Your order also contains the products, variants, quantities and amounts selected.

If you contact us through a form or another published contact method, the information you choose to send becomes part of that enquiry. Please share only what is relevant. Do not send account passwords, one-time codes or complete payment card details in a message.

2. How information is used

Order information is used to handle your purchase, organise fulfilment, communicate about the order and respond to related questions. Enquiry information is used to understand and respond to your request.

Relevant records may also be needed to resolve disputes, prevent misuse and meet applicable recordkeeping requirements. The information required for a particular service depends on the request and the options you choose.

3. Cookies and store sessions

The storefront uses browser cookies and session information to support functions such as keeping a cart, maintaining a store session and protecting form submissions. If you block or remove these, some shopping and sign-in features may not work as expected.

Your browser provides controls for managing cookies and stored site data. Clearing that data may reset your cart or require you to sign in again.

4. Services involved in your purchase

Operating the store and fulfilling an order can involve the storefront platform, hosting and communication services, delivery services and the payment option selected at checkout. Information relevant to the service may be processed as part of that activity.

When you use an external payment service or follow a link to another website, that provider's own privacy information and terms also apply. Check them before providing information directly to that provider.

5. Keeping information

Order and enquiry records may need to be retained for fulfilment, support, dispute resolution and applicable business or legal requirements. Retention depends on the type of record and why it is needed.

Keep your own account and device access private. Contact us if you believe information associated with your order is incorrect or has been used without your permission.

6. Your choices and requests

You can choose whether to submit an enquiry or complete checkout. Some details are necessary to provide the requested service. You can also manage cookies through your browser.

Contact us to ask about information linked to your order or enquiry, request a correction, or raise a privacy concern. We may need enough information to verify the request and locate the relevant record. What can be changed or removed depends on the request and any applicable recordkeeping requirements.

7. Questions about this policy

Use our contact page for privacy questions. Tell us what the request relates to without including unnecessary sensitive information.

Store email: [email protected]

We may update this page as the store's services or practices change. Review the current policy when you use the storefront.